return policy

We get it — sometimes things change. here's everything you need to know about returns, refunds and damaged orders.

We'll gladly accept returns for any RÄ Sugar Co products purchased from shop.rasugar.co and will issue a full refund or store credit upon receiving your items within 30 days of the PURCHASE date.

To start a return, you can contact us at admin@rasugarco.com. Please note that returns will need to be sent to the following address: 3411 Roblin Blvd - Unit A, Winnipeg, MB, R3R 0C6

we're sorry — that's never the experience we want you to have. if you notice an issue with your order upon delivery, please contact us right away at admin@rasugarco.com. include your order number and a photo if you can. our team will make it right, quickly and without hassle.